Torq-Comm Frequently Asked Questions

What is the XT1000?

It is a rugged IP65, handheld PC that provides data COLLECTION during the bolting process.

What is the XT2000?

It is an XT1000 plus a pump mounted assembly that wirelessly provides pressure CONTROL of the pump during the bolting process.

Is Torq-Comm sold elsewhere as an OEM product?

The Commander XT’s and related products are available only through Torq-Comm’s distribution channels at this time.

Does Torq-Comm compete with GaugeFlex?

The GaugeFlex system is designed for Quality Control data collection while the Torq-Comm products are designed for production and assembly data collection.

Do the Torq-Comm Commander XT’S provide an error-proof system?

Unfortunately, as long as humans are involved, there will always be the possibility of errors. Robots may be the only way to accomplish this. You can set most any gauge to the desired reading and press enter. Operator integrity is crucial, however, the Torq-Comm products greatly reduce the chances of operator error. Besides this, it is ten times better than what they are doing currently.

Can I over-torque?

By combining our collect and control capabilities with the XT2000, a supervisor can create a work instruction that specifies the correct pressure settings and be confident those settings will be unchanged. With our ability to limit the access by certain operators have, we can automatically set the pressure settings and prevent operators from changing them.

How can the Commander XT’S prevent rehits?

With the XT2000, we can control the pump’s pressure. Operators without privileges cannot increase the pressure past predetermined points. Hence, if they attempt to increase pressure, even accidentally, the system will not allow it.

Are the Commander XT’S explosion proof?

These units are Class 1 Div 2 rated for explosive environments. Should you need Class 1 Div 1 we have other units to satisfy these needs.

How can I insure assembly integrity through the use of bolting patterns?

The Commander XT’S are developed according to ASME specifications for flange assembly. Bolting patterns are included in the Commander XT’s software. By following the instructions displayed on the screen, we can walk the operator through tightening each bolt of each pass of the assembly procedure, all the while collecting the necessary data to ensure traceability.

How can I insure assembly integrity through the use of bolting patterns?

Can I ensure the tool is being placed on the right bolt?

Hopefully! We are currently working with the Rochester Institute of Technology to ensure the bolting pattern is followed. Should the operator place the tool on the wrong bolt, the pump will not be allowed to activate.

Does it possess the ability of measuring angular rotation?

Without a transducer and gyroscope installed on the wrench, we cannot measure angular rotation. However, with pumps that possess flow meters with output, we can measure and correlate flow to rotation (like Hytorc’s). Similarly, if the pump has an ammeter with output, we can see when the pump is under load (rotation) and not.

What if there is no Wi-Fi access?

If you’re out in the field and away from a WiFi connection, the Commander XT’s can utilize its on-board cellular capability to send data. When neither WiFi nor cellular are available, you can retain the data to the Commander XT’S internal SD card, until which time either WiFi or cellular connectivity returns. It will then automatically send all unsent data.

Can I note defects observed?

The Commander XT’S are capable of collecting any type of attribute data. Unlimited text comments can be included in each set of data. With the high resolution built-in camera, detailed pictures of the defects can be easily captured and stored.

Can I enter traceability data?

Traceability is key to understanding the quality of the assembly procedure and being able monitor changes over time. The number of traceability fields for a particular assembly is unlimited and is configurable by each user. Standard traceability fields are operator, flange serial #, GPS location, tool, etc., and are entered by pick list, barcode or keyboard.

Can we send alerts in the event of a problem?

Email, text or cell phone alerts can be sent if an error occurs either in the assembly or in the tools calibration. Torq-Comm takes the decision making out of the operator’s hands and places it back into the supervisors’ to provide real time decisions.

Must I store my data to a cloud?

You can transmit directly to a local PC or server should you wish to keep the data in house.

Whose pump does this work with?

By incorporating a Bluetooth pressure gauge, the Commander XT’S can interface with most manufacturers’ pump in order to collect the necessary assembly data. Optional mounting kits will be available according to the pump being used.

Can I collect data that is not circular in nature like a flange?

With an optional design module, you can create unique, non-circular assembly procedures for your assembly control.

Is it unique?

Torq-Comm has a patent pending on this technology. Other competitors have data collection methods, but nothing as sophisticated and innovative as the mobile Commander XT’S.

Are these Torq-Comm products currently available?

The Commander XT’s will be launched at the OTC show the first week of May.